Delivery & Returns
Delivery will be in the UK only, if you have any queries about worldwide delivery please contact us directly & we will do everything we can to help.
You will be charged a standard shipping rate of £3.99, this covers all postage & packing on all items. You will always be able to see this charge before you place your order.
Harbour House will aim to pack & dispatch your order within 2 working days. We would like to have your parcel with you within 5 working days however, we will not take any responsibility for any orders delayed by any circumstance beyond our control.
If you need to return a product to Harbour House then you have 28 days to do so. Returned goods must be in unused condition & in their original packaging. You are responsible for the return costs.
We will check all goods thoroughly before dispatch, however should you ever receive a faulty item then please contact us through our contact page & we will get back to you. Please return all items to,
If you've changed your mind, don't worry, so long as we haven't yet dispatched your order we can cancel, all we ask is that you get in touch with us as soon as possible.
If you have any queries at all about our delivery & returns policy please feel free to get in touch using our contact page.
This returns policy does not affect your statutory rights